Subject: Company Terms, Conditions, and Franchise Policy
We operate strictly in accordance with our company policies, standards, and agreed terms and conditions. All activities, services, and business operations are governed by the guidelines outlined below:
1.Compliance with Company Policies
All work and services will be carried out as per the official company rules, procedures, and operational standards. Clients and partners are expected to adhere to these policies at all times.
2.Franchise Agreement
The franchise amount paid to the company is strictly non-refundable under any circumstances, including cancellation, withdrawal, or discontinuation of services after agreement confirmation.
3.Payment Terms
All payments must be made as per the agreed schedule. Delayed or incomplete payments may result in suspension or termination of services.
4.Confidentiality
All business information, documents, and processes shared by the company are confidential and must not be disclosed to third parties without prior written permission.
5.Scope of Work
Services will be provided only within the defined scope agreed upon during the contract or franchise agreement. Any additional services may incur extra charges.
6.Termination Policy
The company reserves the right to terminate any agreement if terms and conditions are violated or if unethical or illegal activities are identified.
7.Liability Clause
The company will not be responsible for losses caused by external factors beyond its control, including market conditions, third-party actions, or unforeseen circumstances.
8.Amendments
The company reserves the right to modify policies or terms when required. Updated terms will be communicated officially.
9.Acceptance of Terms
By proceeding with the company’s services or franchise, the client acknowledges and agrees to all terms and conditions mentioned above.
However, in metropolitan cities, due to higher population density and market demand, the minimum distance between two Dezato outlets shall be 3 kilometers radius from the Franchisee’s approved location.